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SportingSmiles can accept your own STL files. They can be a scan or a model ready to be printed. The file name has to end in .stl to be accepted.
Most STL files are not ready to be printed and require clean up and modification by dental techs to be printed. This can take our techs additional time and effort which is why we charge a fee.
Add this product and the dental product that you are purchasing to your cart at checkout. This needs to be purchased with your product at the same time so it can be associated with your order. You will then receive an order number from us. Once you receive the order number, please include the STL file and your order number and email our customer service team at Info@sportingsmiles.com
If you don’t have an STL File, but you have your physical molds and want to use those, you can use this link to include them in your order: Own Molds
$50.00
Manufacturer: SportingSmiles
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Why We Charge Extra for Models: We don’t want to damage your own models when making our product. Models can be made of all types of material and during the manufacturing process, we can break\damage your models. We charge a little extra to 3D Scan your impression in and made a duplicate. We will manufacture our dental product off of our model. Having our own model also helps us if any warranties are needed in the future.
Benefits: When we scan in your model, we will have it on file. You can then reorder at the discounted rate and get another order. No need to resend in your models again. If there is an issue with the initial order, we will have something to work off to resolve any issues you might have. If you send us your molds but do not purchase the “own molds” package, all future orders will be considered a “new order” and not a discounted “reorder” because we won’t have your molds on file since we send them back with the final product. The process would have to be repeated when another order is placed along with the full price instead of the discounted reorder price. This is why we encourage customers to choose the Own Molds package that includes a 3D scan for us to keep on file.
Do You Have A STL file: If you have your own STL scan file, we can also use that. The reason there is a charge is because the scan isn’t ready to be printed. The STL file will need to be cleaned up and based to get ready to be 3d printed. Your scan will then be kept on file for life if any reorders are needed in the future.
How to order: You need to add the product you want to your cart and then also add this “Own Molds Add On” product to your cart as well. We will then send you a label to send in your models to us. You want to package them well with padding to prevent any damage during shipping. We cannot control how the mail handles the packaging while enroute and are not responsible for broken, damaged, or lost models that occur while in transit.
*Scanning in impressions is the best way to prevent damaging the models but there is always a chance that the model can be damaged in some way. We will do our best to prevent any damage from occuring but we are not liable for any damage.
