Retainer Bundle

Can I Modify the Retainer Bundle? – No, due to the discounted price everything needs to be included in the bundle. 

Can I Just Get Upper or Lower Retainers, With This Bundle? – Yes, make sure you select the option for upper or lower only before adding to cart. We will still need you to take impressions of both upper and bottom teeth to complete the whitening trays but you will get four retainers of your choice whether they are all upper, or all lower. 

Is it hard to make the impressions at home? – We’ve helped thousands of people successfully make their at-home impressions using our kit. Because everyone’s mouth is different, it’s important to have an impression tray that adjusts. In 2011, we patented our adjustable tray to make it even easier to get a perfect impression. We include an extra set of impression material, just in case. You’ll want to watch the video and make sure you’ve got everything prepared properly. But in our experience, making the impression at home is much easier than scheduling an appointment, driving across town, sitting in a waiting room, and spending hundreds of extra dollars to have your orthodontist do this for you.

How Long Does It Take to get my retainers? – As soon as your impression is received, it will take approximately 10 business days before your new appliance is completed and shipped. Shipping is 2-4 business days. International shipping can be a lengthy process. Please be patient when ordering internationally. (We ship same day orders Monday through Friday with orders placed before 3 PM CST) During holiday sales, we experience a massive influx of orders. While we will do our best to complete your order as quickly as possible, processing times are subject to change with orders from holiday sales. Please be patient with our team during these times. 

If you are in an extreme rush, we do offer an emergency retainer(s) option which will guarantee that you receive your new retainers in 6-7 business days. To Order Emergency Retainers follow this link: Emergency Retainers | Sporting Smiles

What if I mess up on my impression? If the impression material hardens or the impression doesn’t come out well, we will send you out a replacement putty free of charge, the tray is reusable. If the kit is sent in and the impression(s) were bad it would be a 15 dollar charge to cover shipping you another impression kit to you.

Are your products BPA Free? – Yes! All our products (plastic retainers, whitening trays, night guards, and mouthguards) are BPA, BPS, DEHP, and latex-free.

Does Sporting Smiles accept HSA or Flex payment options? Yes! You can use your HSA card and if any special invoicing is required Sporting Smiles will work with your insurance company to complete the transaction. Teeth-grinding guards are an excellent choice to spend your HSA account on. Teeth-grinding is a serious oral health issue and without proper care or a solution can lead to expensive surgery or permanent facial reconstruction as the jaw bone shifts. 

Can I Use My Own Molds To Get Retainers? – Yes! SportingSmiles accepts molds from new customers who have 3D Printed, Plaster or Stone Molds. We will accept 3D printed, plaster or stone molds if you have them and opt not to choose our impression kit but a $35 surcharge will be added to the order. When we receive your molds, they will automatically be scanned into our 3D system and saved on file for life. This means you’ll be able to reorder from SportingSmiles whenever you’d like. Purchase the Own Molds Package here: Own Molds

I Have a Small Mouth, Do You Have Smaller Impression Trays? – Our patented impression trays fit over 95% of our customers because they are adjustable and are designed to fit any mouth, large or small. In some rare cases, if you know you have a small mouth we do offer smaller trays. If you are in this percentile for small mouths, please contact our customer service before ordering so we can put a note on your order to send small trays.